Contact us
Real advice from people who use the gear.
Sydney's binocular and telescope specialists since 1979. Phone, email, or drop into our Glebe showroom — we'll help you land on the right setup the first time.
Opening hours
HoursBy light rail
Get off at the Glebe stop, walk under the overpass, then follow Bridge Road around the corner. The door is on the corner of Bridge Road and Wentworth Park Road.
By car
Street parking is available on Wentworth Park Road and the surrounding side streets.
Before you come in
Coming to see a specific telescope or astrophotography rig? Call first so we can have it set up and ready when you arrive.
Pick the path that fits.
Helping Australians into astronomy, astrophotography and birding since 1979. Here's what people most often reach out about.
Buying advice
Tell us your budget, what you want to look at and where you'll use it. We'll match you with the right telescope, binocular or camera setup.
Astrophotography
From first DSLR shots to dedicated cooled cameras, mounts and guiding. We use the gear we sell, so we can talk through the full workflow.
Birding & nature
Roof prism, porro, ED glass, close focus, eye relief, weight. We'll cut through the spec sheet and find the binocular you'll actually use.
Existing orders
Tracking, delivery questions, change of address or stock updates. Give us a call with your order number and we'll sort it.
Repairs & service
Warranty work, collimation, cleaning, basic adjustments. Tell us the make, model and what's happening and we'll point you to the best next step.
Schools & clubs
Group quotes, education pricing, demo nights and club partnerships. Drop us a line and we'll loop in the right person.
Meet the Bintel team.
Over 110 years of combined astronomy experience. Factory-trained technicians. Real astronomers, in store and on the phone.
The questions we hear most.
Quick answers below. Still not sure? Phone or email is the fastest way to a real answer.
Yes. We ship across Australia from our Glebe warehouse and most orders go out the same or next business day. Tracking is emailed automatically. International shipping is available on request for selected items.
Absolutely. We keep a wide range set up in the showroom so you can compare them in hand. For larger or specialist gear, give us a call first so we can have the right model out and ready.
That's a big part of what we do. Tell us your budget, what you want to observe and where you'll be using it, and we'll point you to a setup that won't end up in the cupboard after a month. No upselling, just gear that fits.
We handle warranty work for the brands we carry and can advise on collimation, cleaning and basic adjustments in store. For more complex repairs, send us the make, model and a description and we'll talk through the best path forward.
Yes. Choose pick-up at checkout and we'll email you when your order is ready. Please wait for that email before coming in, especially for larger items that may need to come from our warehouse.
Talk to a real Bintel astronomer.
A quick phone call usually beats a long email thread.
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